Privacy Policy

1. Introduction

Edgewaterflat, LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.ewf-transport.com or interact with our services.

2. Information We Collect

We may collect the following types of information when you use our website or services:

• Personal Information: Name, email address, phone number, and mailing address
• Professional Information: CDL number, driving history, employment history, and other details submitted through our Driver Application
• Documents: Uploaded files such as licenses, certifications, W-9 forms, and signed application documents
• Quote Request Data: Origin, destination, equipment needs, and contact information submitted through our freight quote form
• Phone Numbers: Mobile and landline phone numbers provided for SMS/text messaging and voice communications

3. How We Use Your Information

We use the information we collect for the following purposes:

• Processing and reviewing driver applications
• Providing freight quotes and responding to service inquiries
• Communicating with you about your application status, load assignments, and operational updates
• Sending SMS/text messages related to freight status, driver communications, and service updates
• Complying with legal and regulatory requirements, including FMCSA and DOT regulations
• Maintaining safety and compliance records

5. Data Storage and Protection

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure:

• All data transmitted through our website is encrypted using HTTPS/TLS
• Uploaded documents are stored securely on our servers and accessible only to authorized safety and compliance personnel
• Document access links are protected using cryptographic signatures (HMAC-SHA256) with timing-safe verification
• There is no public listing or directory of uploaded documents

6. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. SMS consent is not shared with third parties or affiliates. We may share your information in the following limited circumstances:

• Regulatory Compliance: With FMCSA, DOT, or other government agencies as required by law
• Insurance Providers: As necessary for carrier insurance and liability purposes
• SMS Service Providers: With third-party messaging platforms solely for the purpose of delivering text messages on our behalf — your SMS consent and phone number data is not shared for marketing or promotional purposes
• Legal Requirements: When required by law, subpoena, or legal process

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of any inaccurate or incomplete information
• Deletion: Request deletion of your personal data, subject to legal retention requirements
• Opt-Out: Opt out of SMS/text communications at any time by replying STOP or contacting us

To exercise any of these rights, please contact us at safety@ewf-transport.com or call (872) 364-5247.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: